Customer stories

Jobs we've done, in our customers' own words

Every story below is a real job by our crew — sewer backups, drain repairs, and after-hours emergency work across Los Angeles County. No scripts, no edits to the words our customers wrote.

5.0 · 337+ Google reviews
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Premier 1 Plumbing crew member replacing a backed-up sewer line under a restaurant floorFresh concrete patch poured over the completed sewer line repair at the restaurant
Commercial Sewer Backup Repair

David and Jose, also known as El Maestro, came out to my restaurant late in the evening after we had been dealing with ongoing sewage backups in our restroom. After finally having enough of the issue, I contacted Premier 1 Plumbing and spoke with Devon, who was extremely helpful and scheduled us the very same day.

David and Jose arrived within 2–3 hours, quickly located the problem, and explained exactly what was going on. They even scheduled the repair for Sunday night so it wouldn't interfere with our restaurant's business hours.

They did a phenomenal job from start to finish. Professional, knowledgeable, and very considerate of our business operations. I highly recommend Premier 1 Plumbing for any commercial plumbing work.

Restaurant owner

David & Jose "El Maestro" · Dispatch: Devon

Commercial sewer backup — same-day dispatch, after-hours repair

Plumbing Repair & Maintenance

I had an outstanding experience from start to finish. The team was courteous, highly knowledgeable, and took the time to clearly explain the issue and the repair steps before starting. They worked efficiently, left the work area completely spotless, and charged a very fair price. Highly recommend Premier 1 Plumbing for any plumbing repair or maintenance needs!

Kendrick Cofield

Premier 1 Plumbing crew

Plumbing repair — explained first, spotless cleanup, fair price

Need the same fast service?

Tell us what's backing up or leaking. We'll take it from there.

Same-day dispatch on most calls, 24/7 emergency service, and honest pricing before any work starts.